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We’re here to help.
Questions about a booking, a special item or a corporate account? Send us a note.
Other ways to reach us
Phone[Phone number] · daily 6am – midnight
Email[Support email]
In-app chatMessage support from the StashnRoll app
Service areaManhattan · Brooklyn · Queens · The Bronx · Staten Island
Quick answers
What if I need to change my pickup time?
You can reschedule from the app until the driver is assigned, or message support.
Can someone else collect my bags?
Yes — add a recipient name and phone when booking delivery.
Do you offer corporate or event accounts?
Yes — send us a message with your event dates and volume.