StashnRollTrack orderBook a pickup
HomeHow it works

Book a pickup, we handle the rest.

Four simple steps take you from booking to delivery — all tracked in real time on the app or the web.

The customer journey

Four steps, zero stress

Customer booking on a phone1

Book pickup

Book a pickup, storage or delivery through the app or website.

Driver loading luggage2

We pick up

A driver is assigned and collects your items at your location.

Luggage storage racks3

Secure storage

Items go to a secure storage facility, if storage is requested.

Driver handing over luggage4

We deliver

Bags are delivered at the requested time and location.

Order lifecycle

From request to completion

Customers, drivers and our operations team all see the same live status.

1
New order

Customer picks a service and pays.

2
Admin review

Order reviewed, driver assigned.

3
En route

Driver heads to your location.

4
Items collected

Scan, verify and photograph.

5
Secure storage

Tracked location, if applicable.

6
Out for delivery

Driver heads to destination.

7
Delivered

Signature or photo confirmation.

8
Completed

Order closed, history saved.

Inside the app

Always know where your bags are

A notification at every milestone, a live map while your driver is on the move, and a full receipt in your order history.

  • Booking confirmation with your booking number
  • Driver en route with estimated arrival
  • Pickup complete — bags collected and stored
  • Out for delivery with live tracking
Try live tracking
Booking #102348Confirmed
  1. Booking confirmedYour pickup is scheduled
  2. Driver on the wayMichael is arriving soon
  3. Pickup completeYour bags have been collected
  4. In storageSafely stored at our hub
  5. Out for deliveryYour bags are on the way

Ready to try it?

Your first booking takes less than a minute.